Joy cons not pairing

Question

Nintendo Switch

The Nintendo Switch is a handheld game console that can be played on the TV via a docking station, or on the go. Released March 3rd, 2017.

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David1977 @david1977

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crwdns2931729:0crwdne2931729:0: masiku 3 agoKho 16, 2025

crwdns2933897:0crwdne2933897:0

Joy cons not pairing

Joy cons will not pair to machine shows grey line on screen instead of joy con colour. I have tryed controllers that I know work but get the same result

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score 0 · Answer 1 · 2025-06-16T23:43:31-07:00

koppie007 @dan0

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crwdns2931729:0crwdne2931729:0: masiku 3 agoKho 16, 2025

crwdns2933897:0crwdne2933897:0

Hi!

So other joy-cons are getting the same fault? Then it's Switch related, I'm afraid. Which side is having issues? I would replace the rail and see if that fixes it (usually this is the case).

Left: Nintendo Switch Left Joy Con Sensor Rail Replacement - iFixit Repair Guide

Right: Nintendo Switch Right Joy Con Sensor Rail Replacement - iFixit Repair Guide

Please let us know how it goes!