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The Google Pixel 2 is Google's second flagship phone, released on October 17, 2017. The phone features a 5-inch AMOLED display and comes with 64 or 128 GB storage options. It is available in three colors: Just Black, Clearly White, and Kinda Blue.

Dead Pixel 2 Data Retrieval with Dead CPU

I have an old Pixel 2 with a suspected Dead CPU. When the phone originally died it just went black and would not vibrate or respond at all. at the time it was out of warranty and couldn't be replaced. Is there any effective way to try and power the phone so that the SSD can be read like a USB in my computer? I am attempting to avoid taking it to a shop since I am just trying to recover the data not the phone.

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Hi Daniel,

The phone has to be functional to access any data on it; it doesn't use an SSD as such, but rather a memory chip soldered onto the motherboard. Many, if not most, modern phones have taken to encrypting the data such that you cannot just remove the chip and read it with a different device; in those cases only the original processor can read the chip.

There are data retrieval services that may be able to get the data off your phone for you, but it's going to cost you, probably as much as the phone was worth brand new.

So your best bet would be to see if you can get the phone working again. Since you didn't investigate the issue when it originally died, it's hard to say what caused it, but if it was mine I'd invest in a new battery to start with. If the battery failed you'll see symptoms like you describe and it wouldn't be terribly expensive to pop a new one in. Even if the charging circuitry failed and couldn't charge the battery, a replacement will come with a certain amount of charge; certainly enough to power up the phone.

Have you tried plugging it in again? It's possible you ran into a glitch similar to the one I encountered on my niece's Pixel 4 XL; you can read about in on my original answer discussing what happened and how I fixed it.

Diagnose Pixel 4 XL not booting - Google Pixel 4 XL - iFixit

I'd say pop a new battery in and see what happens, then come on back and let us know and we'll see what your next step should be.

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Hi @danielwilm11370

Just verifying that there's no data backup available for the device from a Google account associated with the phone?

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Daniel Wilmington crwdns2934231:0crwdne2934231:0
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