Phone not connecting when plugged in

Nissan 2016- So when I plug in my iPhone 14 via USB, my music will play, but the radio screen says 'No Music Found' and I am unable to skip forwards or back. If I switch to bluetooth it's fine but it's still frustrating. I tried to do the diagnostics thing where you hold the 1 on the channel selection thing then turn the volume dial to reset the radio but now I'm stuck with no other ideas. This just started the other day. It's a new-ish cord so I don't think that's the problem.

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Hi @meghankirby

Can you view the files on the phone if you connect it to a USB port in a computer using the same cable?

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