My FixHub is dead, won't turn on or charge
Subject says it all. It's dead. It won't charge. It won't do anything. It's bricked. Any suggestions??
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@tom35417 , I'm really sorry to hear about this.
Please send us an email to support@ifixit.com so that we can fix this.
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If you bought the FixHub relatively early (i.e., while it was designated as being on pre-order on iFixit's website, maybe around February-March 2025), then you may have early firmware that had an issue where the device wasn't able to charge over cables & wall outlets with PD, as described here. Use a USB-A to USB-C cable (which lacks PD) to flash the newer firmware, as a desktop/laptop will be able to supply enough power for the FixHub to enter DFU mode.
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Also remember to update the firmware of the Fixhub soldering iron, as you can only update by plugging it directly into a computer with the FixHub web console.
The webpage for the web console may be found here: https://www.ifixit.com/fixhub/console
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Hang tight I've forward your issue!
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
Thanks. Tried to install firmware but get an error.
crwdns2934271:0crwdnd2934271:0 tom crwdne2934271:0
That is after it was bricked. The firmware update didn't do it.
crwdns2934271:0crwdnd2934271:0 tom crwdne2934271:0
I'd email ifixit.
crwdns2934271:0crwdnd2934271:0 Ted crwdne2934271:0