crwdns2933423:0crwdne2933423:0

Repair and troubleshooting information for the FixHub Power Series | Portable Soldering Station, the combination of the Portable Power Station and the Smart Soldering Iron. Released in October 2024.

My FixHub is dead, won't turn on or charge

Subject says it all. It's dead. It won't charge. It won't do anything. It's bricked. Any suggestions??

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 4
crwdns2944067:04crwdne2944067:0

Hang tight I've forward your issue!

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Thanks. Tried to install firmware but get an error.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

That is after it was bricked. The firmware update didn't do it.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

I'd email ifixit.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934057:0crwdne2934057:0

@tom35417 , I'm really sorry to hear about this.

Please send us an email to support@ifixit.com so that we can fix this.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 2
crwdns2934285:0crwdne2934285:0

If you bought the FixHub relatively early (i.e., while it was designated as being on pre-order on iFixit's website, maybe around February-March 2025), then you may have early firmware that had an issue where the device wasn't able to charge over cables & wall outlets with PD, as described here. Use a USB-A to USB-C cable (which lacks PD) to flash the newer firmware, as a desktop/laptop will be able to supply enough power for the FixHub to enter DFU mode.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2947414:01crwdne2947414:0:

Also remember to update the firmware of the Fixhub soldering iron, as you can only update by plugging it directly into a computer with the FixHub web console.

The webpage for the web console may be found here: https://www.ifixit.com/fixhub/console

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

tom crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 29

crwdns2936753:030crwdne2936753:0 110

crwdns2942667:0crwdne2942667:0 189