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Filter Is Not Recognized

It shows filter is not recognized but the filter is new and clean perfectly installed.

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Hi @danielzidanli

Looking at the user manual the air scrubber has a primary filter and a pre-filter, did you replace both filters?

Here's the filter product sheet for the HEPA 700 that may help.

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Daniel (Zidan) Li crwdns2934231:0crwdne2934231:0
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