My laptop was fine until oneday while multitasking it turned off.For me to turn it back on i have to plug in a charger. The moment i try to do multitasking without the charger plugged in,it turns off again. From there i can only use the laptop while charging.
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@eugenekwarteng this could be a battery issue. It may no longer supply the voltages/amperages that are required by your computer when you increase the workload. Tell us more details about what you mean by multitasking. It's to broad of a term to help with the trouble shooting.
I would definitely start with a new battery if your computer still has the original battery. For now, take a look at this manual HP EliteBook X360 1020 G2 Notebook PC Maintenance And Service Guide for the battery replacement
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