1 Controller says "plugged in" on system menu when turning on console
When turning on console while the controller is unplugged and off the dock sometimes it says "plugged in". Also the system level battery indicator seems wrong (it's been full after a few days of not charging); I'm wondering if the battery thinks it's been charging while it hasn't.
I recently fully swapped the shell of the controller due to cracks (the housing of some screws were broken so the board wasn't secured to the shell tight enough to have the paddle contacts connect). It doesn't seem like there's anything I could have done wrong during this process relating to the battery.
It does properly change states if I put it on the dock, take it off the dock, plug in a wire, or unplug the wire. It properly detects it's not plugged in if I turn off controller and turn it back on while the console is on. It doesn't happen every time I turn the console on either, sometimes it turns on and correctly reports its not plugged in.
This issue was happening before a firmware update, after firmware update, after reverting firmware, and then also reupdating
The battery's level MAY be reading correctly. I know it has a long life but it only just hit reporting medium charge.
One other thing is I connected it to PC using bluetooth. Connected devices at the time said "100%" but gamebar said something like HID compliant controller critical (when mousing over battery indicator), I don't recall the exact string.
Just concerned it thinking it's plugged in when its not could mess with actual charging (at least at worst it's overreporting rather than under, so it shouldn't try to overcharge itself).
Update (05/15/25)
Looks like it's probably Xbox software issue (specifically the Xbox Accessories app it seems) over it being a controller hardware or firmware issue based on what I've seen with it. The controller does seem to know its battery level regardless since the charge light finally went amber.
crwdns2934109:0crwdne2934109:0
Is this an Xbox or PlayStation?
crwdns2934271:0crwdnd2934271:0 Tony Waldron crwdne2934271:0
You could try to remove the battery, wait for an hour and then put the battery pack and see what happens. Also please try to reset the controller. This more sound like a FW issue then a hardware issue at the moment.
crwdns2934271:0crwdnd2934271:0 koppie007 crwdne2934271:0
@tonywaldron It's the Xbox Elite 2 controller. I think I posted it under that here. First time I've used questions on this site so I'm not sure if I did that wrong.
crwdns2934271:0crwdnd2934271:0 fallouthirteen crwdne2934271:0
@dan0 Oh yeah, I forgot to mention I did do steps like hold the sync button until it unpairs. Also obviously did multiple turn off/power ons. And should have mentioned I have done console power cycles as well (full not just standby->on, tried both "restart console" from power menu and hold power until actually turn off).
Just trying to avoid opening it back up without someone going "this is very likely what you did wrong when you put it back together" since I don't want to break the faceplate clips on this new shell (it's why I transferred shells, they broke when I opened it up previously to clean the bumper buttons which were dropping inputs).
On a positive note it has been behaving as I would expect since I posted this. So maybe it got better. I haven't charged it yet still.
crwdns2934271:0crwdnd2934271:0 fallouthirteen crwdne2934271:0
Do you have anything else plugged into the Xbox?
crwdns2934271:0crwdnd2934271:0 Tony Waldron crwdne2934271:0
crwdns2934275:09crwdne2934275:0