Why doesn’t this fit, considering this is a universal plug?

I can’t plug in my aircon to this outlet. According to my landlord the outlet that they changed(they had to change it due to my aircon plug heating) was already universal and my aircon plug was the problem. What to do in this situation? Does the plug actually change size? My landlord called in an electrician and suggested that the plug to be replaced, he’ll just cut it and change with a compatible one. Is this safe?

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Hi @karlonavarro

What is the make and model number of the air con unit?

Post some images in your question showing the outlet and the air con plug.

Here's how to do this on ifixit Adding images to an existing question

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In addition to @jayeff's question, what country are you in? Power plugs vary among different countries so we can't give you a good answer without knowing that. Here in the US some plugs that are intended for higher amperage circuits have one of the blades turned sideways, but pictures will tell us what's what.

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If he's a competent electrician, its safe.

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