crwdns2933423:0crwdne2933423:0

Why is my monitor screen gray after installing a game?

My Xbox one halo edition was working fine yesterday. Today I was installing a game and the screen turned gray. I checked the hdmi cable it's fine. I tried a low resolution reset: still gray. I did a hard reset...still gray. The monitor works with my ps5. Is it a hardware issue and how can I tell?

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crwdns2947414:01crwdne2947414:0:

Hi!

Could be a lot of things.

So, it does give you a signal, but just a grey screen?

Can you share photo's with us (also regarding the HDMI port)?

Thanks!

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crwdns2933313:01crwdne2933313:0

You should check for your Graphic Card specifications. I mean it could be a game which need an upgraded version of GC, in order to run smoothly. I can remember once I tried to play Mortal Kombat 8 with my 4 GB intel GC, just to check the damage. You won't believe there was a smoke on my CPU and the GC was burned completely.

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crwdns2947414:01crwdne2947414:0:

It ain't a desktop. This is regarding an Xbox.

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Bob Bednarik crwdns2934231:0crwdne2934231:0
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