My watch will not start

It sounds frustrating to have a new watch that won't start. Here are some steps you can try to troubleshoot the issue:

• Ensure Compatibility: Make sure the charger and cable you are using are compatible with your watch model. Sometimes, using a non-compatible charger can cause issues
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• Clean the Contacts: Ensure that the charging contacts on both the watch and the charger are clean and free of debris
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• Hard Reset Method: Press and hold both the power button and the back key simultaneously for about 10-15 seconds until the watch restarts
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• . If this doesn't work, try the following:
  • Alternative Method: Press and hold the power button and the back key while the watch is on the charger
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• Try a Different Outlet: Plug the charger into a different power outlet to rule out any issues with the power source
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• Use a Different Charger: If possible, try using a different charger that you know works with another device
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• Battery Replacement: If the watch has a removable battery, try removing and reinserting it. If the battery is not removable, you might need to contact the manufacturer for a replacement