1 Screen turned off permanently.
Hi Team, the screen for Fitbit Inspire 2 has turned off permanently and not coming back. Although the vibration as well the sensors and the device on/off/restart are working fine from the inside. As the screen is turned off completely i cant even pair it with any other device too. Please help. If there is any facility inside India where i can send my Fitbit Inspire 2 and get the screen replaced. Do let me know.
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
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My mom is having the same problem.
Also, prior to the issue, her screen was extremely dim. To assess the device, I had to take it into a darkened room.
I restarted the device:
1. While connected to a charger, hold down the side buttons for 15 seconds until the smiley face appears.
After restarting, the smiley face was the only content to appear on screen, no watch face appeared. However, just at the OP experienced the device HR sensor lights, and the device gives haptic feedback (vibrates) when buttons are pressed.
crwdns2934271:0crwdnd2934271:0 Sean Stewart crwdne2934271:0