Why did my phone shut down?
My orbic r687l5 stopped working one day when it said that it was not able to find the SD card. I pulled that out and stuck it back in and it still couldn't find it and the phone stopped working correctly. The guy at Verizon told me it was because there were no updates for this phone and so there was no way for it to work. What do you know about that?
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
0
Hi @jillkmower
Does the phone indicate that the battery is being charged when a charger is connected to the phone?
Does the phone turn on when the charger is connected (after allowing the battery to charge for a while)?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
The phone will turn on just fine. But none of the apps work. So if I select an app, all I get is nothing.
crwdns2934271:0crwdnd2934271:0 Jill k mower crwdne2934271:0
@jillkmower
What happens if you try starting the phone in safe mode?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0