Where can I find a replacement LCD panel for my TV?

Good luck to you.

I bought a Sony Bravia 46-inch Hi-Def in 2008. Within 18 months, the picture went bad.

In the end, Sony agreed to pay half of the $1,400 repair to replace the panel. The service tech, a Sony gold standard place, says the set is defective.

But it's out of the warranty. What's worse? I bought it before Circuit City closed; I think I bought the 5-year extended warranty. But the outside source Circuit City is now using says nothing comes under the phone number I provided to look up the warranty.

Sony wants an actual receipt; I only have the copy of my credit card statement.

Furthermore, a Sony representative offered 2 46-inch (2010 models) at a discounted price, but they are discounted from the MSRP. Checking Costco, who offer a 3-year warranty included in the price, much better than Sony's 1-year, I found the pricing just about $100 more.

I'm going with Sony's half off the repair offer. I don't want Sony any longer. Next time, it will be Samsung or Panasonic.

Even more: A Sony rep said last week I could have more than a week to decide which offer (the discounted sets or half repair), then another person says that offer wasn't in the notation. She went back to the one-week offer.

Sony used to be a reputable company. I told the reps (telephone reps) to send the agreement through e-mail or fax; haven't received anything.

At least they called the serviceman. And he's been given the green light for half of the cost.

What happened to good service equals return customers? I asked this. They have no answer and refuse to go on the record.

Good luck to you. And always, always BUY THE EXTENDED WARRANTY AND KEEP THE RECEIPT SO YOU DON'T GET CHEATED!

I also has same views. Sony is left with what so ever no standards. I have bought the Song Bravia 26 inch costing me Rs. 32000. After two years i got a problem of it's 10 percent screen bieng blacked out. I got it for service at Sony Service centre in Lahore. They told me that it's paneel is faulty and it would cost me Rs. 24000 including all service changes. It's really shamefull for sony. Their quality has really degraded. Theie service is also not so good. Obviously next time i will not go for any sony product.

sony means beautiful in india but this name has lost its charm in india .many complaints are being heard of similar nature .

i bought lcd 40 inches in 1988 oct now picture quality is bad after getting it checked the service center is saying problem in panel .company people are saying its electronic item they cant do any thing .

can any one in company tell were is customer fault .customer is being cheated with fitting local panels by the sony .

satish arora

I have Sony Bravia and need a new screen. can anyone help. thanks

I too have the same problem. 46 inch lcd bravia klv-46w450a is the model and the picture is very badly flickering, showing double pictures, ghost like pictures, blackened pictures. It is just 3 years old and very carefully used in a minimalistic manner. Sony support said, panel needs to be chnged. Dont know what happened to sony lcd panels, the old LG crt tv was performing great even after 10 years.