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Released September 20, Apple's mainstream 2019 iPhone comes with a 6.1" LCD touchscreen, dual cameras, and six available colors. Successor to the iPhone XR.

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Phone restarts after every three minutes and battery says undetected

My phone every 3 minutes keeps restarting and then will restart even when on a call. The bottom of my screen keeps freezing and won't let me use my torch or camera button when on Lock Screen. My battery is coming up as not recognised, however when I connect my phone to a charger it says 0% charged. Is there any advice on what I can do as this is now the 2nd time it's happened. Thanks

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@chanel95366 run the Kernel Panic log iPhone Kernel Panics and attach it to your post You can do that as an image Adding images to an existing question or copy the text of the log to your Question. That will help us to help you since it might tell us what the reason for the restart will be iPhone Kernel Panics

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If your iPhone 11 restarts every three minutes and displays an undetected battery error, it’s likely due to a software or hardware issue. Here are some steps to troubleshoot:

1. Force Restart Your iPhone

2. Check for Software Updates

3. Remove Any Faulty Apps

4. Reset All Settings

5. Check Battery Health

6. Reinstall iOS via iTunes/Finder

7. Battery or Hardware Issue

If none of the above solutions resolve the issue, it may be time to visit an Apple Store or an authorized repair center to have the battery or logic board checked or replaced.

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"Warning: This answer is generated by AI. Use it with caution."

Caution is essential when using AI for repairs. AI lacks hands-on experience, real-time assessment, and may provide inaccurate advice, risking worsening issues. Its static knowledge may not address evolving technologies or unique circumstances, potentially leading to unsafe situations. Balancing AI with human expertise is crucial for accurate and safe repairs

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Restart your phone and the issue may resolve but if the issue is still there after restart then probably it is a software issue

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Actually, Charlotte, experience tells us this sort of reboot loop is most often caused by hardware issues. Restarting the phone doesn't help in these cases because that's exactly what the boot loop is doing: restarting the phone in an attempt to recover from a fatal error.

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Chanel crwdns2934231:0crwdne2934231:0
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