Why is my screen not turning on
The laptop has been of for a while now, i charged it yesterday and till now, if i turn it on the screen won't turn on and the laptop is working
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
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Hi @abdulbasit60752
What is the full model number and product number of the laptop as shown on the product information label on the bottom of the laptop?
Try connecting an external monitor (TV?) to the laptop's HDMI port and check if there's a display from the laptop showing on it when the laptop is working. Don't forget to press the appropriate Action key on the top row of the keyboard (4th key from left) to switch the display from the laptop screen to the external monitor.
How do you know that the laptop is working and not just that it has turned on but not started? Do you hear the Windows startup sound or is there activity shown by the hard drive light on the left side of the laptop etc?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Howdy there @abdulbasit60752,
We have a pretty nice troubleshooting page for this specific issue. If you get stuck anywhere report it back here, and we can assist you further.
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0