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Repair and troubleshooting information for the HP 250 G7, an HP laptop part of the HP 200 series. Released in December 2018.

Malfunction of keyboard and slow

My system is very slow in opening pages offline and keyboard is sticking and does not type. do i need an antivirus?

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1st - run TFC - download from here http://www.geekstogo.com/forum/files/fil... and run from desktop = this cleans out temp files, caches, etc. Some malware might be residing there.

Next, test your HDD and system files.

Open a CMD prompt and enter CHKDSK C:

That will tell you if there are problems on your system drive. I like to know b4 fixing them.

Or you could just do this - it will fix them but won't tell you if it found anything.

If there are errors, enter CHKDSK C: /f That will fix them. You must reboot for it to run.

It may take a long time to run if there are errors.

If you have other drives, run the command on those also. CHSDSK D: /f etc.

When run on other drives (the fix /f flag), it will tell you if it found errors when it finishes.

Then go back to the CMD prompt as admin and enter SFC /SCANNOW

Then enter the following commands. You must be online for these to work.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

If it isn't back to normal, then you need to look for viruses.

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