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Compact Digital Color All-in-One Printer with 3.7” Color Touchscreen, Wireless and Duplex Printing and Scanning.

Paper jam error will not clear

Paper jam error will not clear

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i believe i got very deep into the rollers... I had two sheets of paper wrapped around one of the padded rollers.. I had to tear them out to get them off the rollers.. I looked and looked for other paper and could not find anything.. any good videos on this.. or can you take photos on what you did... I went in the front and back... I took screws off in back.. removed all the toner and looked down..

Still have same paper jam error

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Quite possible the sensor arm got distorted while tearing the jammed paper out.

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That could be a hardware problem with stuck sensors BUT every time it happened to me, there was paper buried so that it was very difficult to find. You may have to open/remove more parts to get to it.

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Agree, and just to add: the few times I've dealt with this: 1 - small piece of torn paper stuck deep inside. 2-small piece of metal found in the paper tray (no joke!), and 3 - had to just flip/toggle every sensor to be found.

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Neil Feldhacker crwdns2934231:0crwdne2934231:0
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