Hi @ginabrown21896
Have you checked that the washing in the machine was evenly distributed around the tub?
Yours may be a bit louder than others but it seems that that is what they sound like as least during the wash cycle.
Here's a video from another 2024 Maytag model where the same sort of noise can be heard.
Go to 14:09 minutes to hear it washing and at 18:05 it spinning.
I agree with you that it shouldn't be that loud so since the washer is that new, contact the Maytag customer service centre in your location and ask them for a warranty repair. If they say that it is normal, then go back to the retailer and ask for a demonstration of the same machine there and check if it makes the same noise. At least that way you'll know, one way or the other.
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