Why does my handset go dead when I answer a call

Question

Panasonic Phone

Repair information for landline phones produced by Panasonic.

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Why does the handset on my Panasonic phone go dead when I answer a call. It is OK when making calls. The model number is KX-TG6421E.

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score 0 · Answer 1 · 2025-01-15T14:50:28-07:00

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More info needed.

Are you using speaker phone for either answer or call?

Have you called back to find out if they could hear you answer?

What phone service are you using?

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