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Model: Keurig K-Duo (2019) A multi-brewing coffee machine for at-home use.

Unit turns on but not brewing coffee.

Why no brew or heating cycle?

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I have the same issue. Specifically unit powers on. I am allowed to set time and select my desired type of coffee (kcup/pot) and specify the size of the cup/pot. The waterpump never makes any noise. I've disassembled the unit and suspect this is either a malfunctioning pump, or the logic board is fried.

My error occurred after an attempt to use the kcup side. The tank ran out of water and flashed the corresponding error code. After the tank was filled, the machine did nothing. No pump sound, nothing moving through the water system.

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