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Repair and disassembly information for Framework's modular and upgradable laptop, now featuring 12th gen Intel CPUs, a 13.5" display, and swappable ports. Originally released July 2021.

The delete key is not working reliably

As one can see..(https://community.frame.work/t/broken-de...) the delete key problem in framework 13 laptop keyboard has a considerable discussion.

Bring repairability to computing products is one thing, but how deep can it go is another thing. I have been using framework laptop, after evaluating its modularity, and evaluation from ifixit. Its quite satisfactory to see such projects.

However, this delete key not working and conventional remapping solution is not great, especially when most work is typesetting work that involves lot of typing. Reliability over keyboard quality and keys, hinges, its circuitary, contacts, etc... brings trust.

Any repair guide that focuses on replacing or repairing the framework laptop 13 keyboard's individual keys would be great. official framework laptop repair guide for keyboard lacks this.

The root cause of the problem still not being investigated. Any help would be great from ifixit. From removing individual key carefully, cleaning it, etc... anything that act as source of such issues needs proper guidance, so that i can repair myself when a guide, and access to spare parts is also available.

And replacing the whole keyboard for one or more few keys is an expensive option for many.

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Have you contacted Framework about this issue? If the laptop is new it should still be under warranty...

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I personally have this experience with my left directional key. after doing some sleuthing online, I found that there seemed to be some problems with keyboards and these laptops. you can try cleaning it or replace for about $40. I'm about to clean mine but if that doesn't work, I will have to order a new one keyboard.

oh well, small price to pay should be an easy job. still love the laptop for personal and professional use.

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