I have a possible application/hardware issues

So this is not for the requested above about the action cam but it's for the creator cam the red one , it's a weird issue to me like it was recording one day and it stopped working for applications that require the camera if I open the app like to record or to take a picture it freezes and it shuts off... I had power washed or factory reset the camera several times and removed the little SIM card just in case it was the issue and to my knowledge it didn't work and will still shut off when I try to record or take a picture the games work fine and such but it just doesn't take pictures or take me recordings and it's only 4 years old ik pretty sure if anyone has any fix or any tips that I could use ten please don't hesitate to say