Why does my laptop abruptly shutdown?
I have post this in other forum such as TH and LTT. I have not yet found an answer.
I have an Avita Liber V Ryzen 7 AMD NS14A8 . This is an off brand from Hong Kong, i think?
Why does my laptop abruptly shutdown, black screen but the power is running and fan is spinning.
Action taken so far
- Soft format (Keep Personal File from Recovery Option in Setting)
- Hard format from BIOS screen. Remove everything
- Disabled Fast Startup
- Edit Power Setting From 100% to 90% at Processor Power Management
- Replace Thermal Paste
- Reseat the Display Connector Ribbon
- Unable to reseat RAM because its integrated to the motherboard
- Unable to reseat the GPU because its integrated to the motherboard
- Used external display. connect it to the HDMI (No Signal Detected)
- Disconnected power from the battery because its integrated as well. So i am on AC all the time
- I did the remove batter and hold power for 30 second
Funny observation
When i am on full screen on Warthunder, laptop dont power off. I can play for hours.
But the moment i am trying to watch Youtube or do some work on Microsoft Office, suddenly black screen. The power led is on. Fan is spinning to discharge heat.
HW Monitor records normal temperature range 50c~80c~
The only reason i chose this brand because its offering Ryzen 7 at such a price of MYR2400.
Any advice is highly appreciated.
crwdns2934109:0crwdne2934109:0
2 
It sounds closer to a driver issue than a physical one, unless if I am misunderstanding.
Can you confirm the laptop fully shuts down instead of the screen alone going black?
crwdns2934271:0crwdnd2934271:0 Axodouble crwdne2934271:0
@axodouble It doesnt fully shut down. When i click on Shut Down at the power option, it will go shut down, animation then black screen. Power is on. and it will run until the battery runs out. unless i force shut down. and when i restart, network and bluetooth will be missing. i have to use a network USB thing.
crwdns2934271:0crwdnd2934271:0 Wendy6572 crwdne2934271:0