My Frozen Kobo Libra 2

My Kobo Libra is frozen and there is no movement. What to do?

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Hello, are you able to power cycle your e-reader? If you press and hold one of the page turn button, while pressing and holding the power button it should restart your device.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Thank you for your comment, sir.

I tried that method. But, my screen won't move. It comes alive with the same screen of the pic. Apart from that, there is no movement. Don't know what to do 😔

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

@kazinaim the screen could potentially be damaged. When did the issue start occurring? Did the device take a fall recently that you can think of?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

pourquoi aucune ecriture sur ma kobo seulement 2 ans

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

quoi faire pour la debloquer

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