Tidak bisa di hidupkan

Source language: Indonesian. Not a native speaker so going to hope Google Translate doesn't completely butcher what I'm going to say.

(Question text translation: "Can't turn on")

Indonesian: Sudahkah Anda mencoba mengosongkan baterai sepenuhnya dan mengisinya kembali? Apakah ponsel pernah rusak (seperti terjatuh ke permukaan yang keras, tidak sengaja terkena air, dll.)? Sudah berapa lama Anda mengalami masalah ini?

English: Have you tried completely discharging the battery and recharging it? Has the phone ever been damaged (such as dropped on a hard surface, accidentally exposed to water, etc.)? How long have you been experiencing this problem?