Telefunken TV black screen
Hello,
I have a Telefunken TV that's relatively new (less than 6 months old). Recently, the screen suddenly went black, and I can't see anything. Here are a few details:
- It's a simple LED TV, Model: 43" TLF D6
- I've left it on overnight a couple of times. Could that have caused damage?
- I did the flashlight test (shining a light on the screen), but I couldn't see anything.
- I've tried unplugging and plugging it back in a few times, but that didn't help. I also held the power button for more than 15 seconds three times in an attempt to factory reset it, though I'm unsure if that's the correct method.
- Normally, the Telefunken logo appears when I turn it on, but now I can't see that anymore.
- There's a difference between the black screen when it's off and when it's on: I can tell it's on because there's a 'light' or backlight, but the screen remains completely black with no image.
Thank you for reading, and any advice would be much appreciated!
Update (11/15/25)
It was still in warranty, so we just returned it to the seller, and they fixed it, I believe they changed part of the display, not sure which part sorry.
crwdns2934109:0crwdne2934109:0
crwdns2944067:02crwdne2944067:0
عادةً ما يظهر شعار Telefunken عندما أقوم بتشغيله، ولكن الآن لا أستطيع رؤية ذلك بعد الآن.
crwdns2934271:0crwdnd2934271:0 Rami GG crwdne2934271:0
@ramigg what is the exact model number for your TV? what have you checked and what have you tried? Have you checked to see if this is a backlight issue?
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@ramigg ما هو رقم طراز تلفازك بالضبط؟ ما الذي فحصته وما الذي جربته؟ هل تأكدت من وجود مشكلة في الإضاءة الخلفية؟
crwdns2934271:0crwdnd2934271:0 oldturkey03 crwdne2934271:0