I have tried a different SSD, I have installed a fresh copy of windows 11, I have replaced the thermal paste and till keeps freezing every 1- 2minutes. I have sent it into a small computer repair place local to me but they couldn't diagnose. Has anyone had this issue or have any idea what could be causing this 🤔
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Did you try to run windows diagnostic mode? Did you boot it in safe mode?
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Double check that it doesn't freeze in BIOS, then place your computer into Safe Mode.
With the computer in windows, go to Settings, Update & Security, then Recovery, then "Advanced Startup", then click "Restart Now". Your device will reboot into WinRE, the recovery environment. From WinRE, go to troubleshoot, then "Automatic Repair". If your computer freezes while Automatic Repair is running, then there is likely something wrong with a vital component in your laptop.
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Window diagnostic shows nothing wrong and It doesn't freeze at all whilst in the bios. It has successfully complete an automatic repair but it has not stopped the freezing issue. I tried in safe mode but still had it freezing after 1-2 minutes.
I think it may be hardware related but unfortunately almost everything on this laptop is attached to the the motherboard and is not replaceable. I would need to get a whole replacement board or find a good company that could repair.
crwdns2934271:0crwdnd2934271:0 Kane Doherty crwdne2934271:0