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Repair and troubleshooting information for the HP EliteBook 840 G6, an HP laptop part of the HP EliteBook series. Released in May 2019.

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Finger print sensor not working

It says " we couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint "

And i don't know how to fix it. Please help me.

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Hi,

Found a great YouTube video by “Techie Leopard” that has possible solutions for the issue that you are facing.

https://m.youtube.com/watch?v=7Lr6PYYgW5...

There’s 3 different options available one of which may work.

Hope this helps

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