New Laptop battery not Charging.
Tried:
Cold power cycle
Laptop off overnight while plugged in
Checked BIOS setting.
Deleted and reinstalled Microsoft ACPI-Compliant Control Method Battery device driver.
Battery icon says: "Power Mode (Plugged in)" 36%
The battery replaced would charge. Replaced as it died in less than hour.
Thanks
Jim
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Hi @jim84536
If you have Win10 (or Win11) installed, create a battery report to check the condition of the battery.
When you have the report, compare the Design Capacity value, versus the Full Charge Capacity value as shown by the report.
For a good battery they should nearly be the same values. You can work out as a percentage the condition of the battery by using the formula Full Charge capacity value x 100 ÷ Design Capacity value.
It could just be that you got a faulty battery. Unfortunately it does happen.
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