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LG OLED tv will not power up.

Hello, after 5 months of use my LG OLED 55C3PUA tv stopped working and is now nothing g more than a black picture frame. We had two techs, via LG, come out and both replaced the same board. The power supply board and what I call the I/O board (there may be another name for this board but that is alwa7s what I knew boards such as these to be called).

So, after all that it is still a black picture frame on my walk. It just seems to me that they are either missing something or perhaps there is another board (one in the middle of the TV perhaps?) that hasn't been tried. I tried power resetting by pressing the power button on the tv for 20 seconds and then unplugging it for at least 2 or 3 minutes but all to no avail.

Can you suggest anything else I can try? I worked as an electronic tech for 35 years b3fore retiring in 2016 so I'm pretty rusty but I do have a pretty good understanding of basic electronics and it just seems they are missing something.

Thank you

Gary22

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@gary2256192 just to clarify. The power board and the main board (you call it the I/O board I believe) have been replaced. Does your TV give you any sign of life?

Just as a reminder for my old brain, your TV is a LG OLED55C3PUA which LG refers to as a C3 series TV.

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Yes, both power and main boards have been replaced (twice) by LG approved technicians with the same results. Will not power on.. Yes the TV is the OLED55C3PUA model.

Also, I was able to get to those images and documents you sent and i can see why they keep replacing those two boards but it's obviously something else.

Thank you.

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By replacing boards does not mean that it is repaired,but it is replaced my 2 year old grand son can do that.

To repair a board you have to be qualified electronic technician to be able to repair down to component level. REPLACING DOES NOT MEAN REPAIRING.

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Hi @ishkhan65693

It is more difficult these days to repair boards down to component level as usually there are no schematics available and even if you find the faulty component mostly there's no information on them to let you know what their value is, especially if they're smd type components as it often the case these days The only option left is to replace the board

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@jayeff i agree with you.

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@gary2256192 we are in luck. Let's start off with something like this

Block Image

Here is the Repair Manual and all you need to do for now, is to go through the flowchart to page A8 and A9. Let us know what you find out.

BTW the other board you are referring to is called the T-con board. Yes, it can give you errors like this as well, but it is less common.

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Thank you. Where two sets of power and main boards didn't repair the tv I'm tempted to replace the T-con board even though this is a less common issue. I don't really see anything else, unless there's a cold solder joint somewhere on one of the connectors but I'm pretty sure the techs check for those.

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@gary2256192 if you can get it for a reasonable price, give it a try.

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It has been mentioned to me that LG could have a bad batch of main or pwr boards. Has anyone have any information on that?

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@gary2256192 nothing really specific since they are all pretty much teh same quality. You can tell if there have been issues with a board series, when the board are incredibly difficult to find and cost an arm and a leg.

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Hi @gary2256192

Check if there's voltage on both sides of the tcon board 10A power supply fuse.

Here's an image to show where it is located.

Block Image

(click on image)

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