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Operating system not working

I need to change my operating system from the outside of my computer

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Could you please give more details?

What operating system do you have now and which one do you want to change it to?

By "outside" I think you mean using an image on a USB flash drive. Is that correct?

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What do you mean by "not working"? What is the specific issue here? By changing your operating system from the outside, do you mean reinstalling it via a flash drive?

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Given the context of the question, I would recommend finding a tech savvy person to help you.

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