Why my computer restarts by its self
Blue sceen and message of error is displaying by my hp computer with win 11
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Hello,
I highly recommend taking a look at our troubleshooting page for this specific issue. If none of the steps on that page were able to help you, come back here and we can try going into some deeper troubleshooting.
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crwdns2944067:03crwdne2944067:0
@mostari what is the exact model of your HP computer and what is the exact message you are getting on the Blue Screen? What have you checked? Did this just start all of a sudden?
crwdns2934271:0crwdnd2934271:0 oldturkey03 crwdne2934271:0
thank you for interesting to my problem. so the model of my computer is HP laptop 15 da0018nk and the operating system installed is Windows 11 Professionnel version 23H2
it restart suddenly and i don't have this message of error. i cann't expect when it will happen.
thank you
crwdns2934271:0crwdnd2934271:0 Mostari crwdne2934271:0
@mostari so it does work but sometimes it does the Blue Screen shutdown? Check your Windows Event Viewer and see if there is anything unusual going on.
crwdns2934271:0crwdnd2934271:0 oldturkey03 crwdne2934271:0