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The Lite Version of Huawei's 2017 P10 smartphone. Released in March 2017 it features a dual rear-camera setup developed in partnership with Leica. Equipped with 32/64 GB storage and in six different finishes. Model number WAS-LX1A.

phone turns on then a black screen appears

So. My phone turns on, it shows the logo, but then after 3 seconds its just turns black. It still works but it turns black. And same issue when i use it. I listen to spotify, wanna check hour and then screen winks and then black screen appears. Messages still come and i can feel vibration. And even the music is still playing!

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Hi @forsale,

Does it do this if using the phone in safe mode?

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@forsale since it does come up properly and seems to work alright for the first few seconds, I would look at the proximity sensor and see if that is not turning your screen off. See if you can enable it in your software settings. Also, if you have a screen protector on your phone, take it off and see if that makes a difference. Of course, you can never really rule out the screen being damaged or the video circuitry having issues, but stat with the simple things first.

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