crwdns2933423:0crwdne2933423:0

A pair of wireless noise-cancelling over ear headphones released in 2022 by Sennheiser.

Why do I have static noise in my left earcup?

Since I got these headphones I fell in love with with the brilliant sound as well as comfort. But my left earcup started to make some static noise. It started a month ago when my headphones randomly turned off by them selfs.(they still do sometimes) Has anyone an idea what i could do to fix them?(Yes i tried uninstalling everything and setting them back but it didnt work)

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crwdns2944067:03crwdne2944067:0:

Same issue here... I heard it's a chip issue and you can't do much to fix it

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

I had this issue and got sick so left the headphones aside for a while and told myself I’d remember to contact Sennheiser. I totally forgot but, a few months later, after losing my other, cheap earbuds, I thought I’d give them another go. I’m not sure what it was but would think maybe that the battery draining fully has reset them and the issue has gone. Hopefully for good but we’ll see.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Unfortunately I've just got the same problem, left earcup has static. I think I read somewhere else it's a humidity issue but I can't confirm that. I've tried to open them up but they don't seem very friendly in there.

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So it seems that the issue is the humidity in the mic that works on the noise canceling. I'm working on getting the humidity out of it now. Will let you guys know how it goes.

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Ok, I tried putting the headphones in dehumidifying pellets, but the noise didn't disappear completely.

Today, I disassembled the left headphones and put dehumidifying pellets directly on the mic for the ANC. The noise decreased greatly, but it remained in the background. I will leave it with the pellets today to see the results.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hello, did the issue disappear completely?

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Ben Wonde crwdns2934231:0crwdne2934231:0
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