How to troubleshoot the keyboard and mouse that is not responding

what is the cause of keyboard and mouse that abruptly not responding? how to fix it

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Hi @maryjeanbaltero

What is the make and model number of the motherboard?

What type of connection to the motherboard do the mouse and keyboard have, USB, Wireless, PS/2?

What OS (operating system) is installed on the motherboard, Windows, Linux?

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