There is a vertical light (line) in my phone screen.
There is a vertical light (line) in my phone screen. How can I remove it?
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We've seen this happen with other phones, but typically the culprit is the cable that connects the display to the motherboard not being seated correctly. If your phone is still under warranty try and request a repair with the store you purchased it from, or from Samsung. Or, if you are able to/comfortable with it you can try and open the phone up and reseat the display cable to see if that helps.
iFixit doesn't have the guide for this phone yet, but you can follow along with this tutorial. I'd also highly encourage you to document your process and post your findings here.
Best of luck to you!
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Hey there Jean, has your phone experienced any recent liquid damage, or maybe experience a drop of some kind?
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0
@jmehnert Hi Jacob! I can't acknowledge any such kind of leakage or any other accident on my phone
crwdns2934271:0crwdnd2934271:0 Jean Berchmans Niyitegeka crwdne2934271:0
@jeanberchm52941 Are their any other troubleshooting steps you have taken? I.e, restarting your phone, etc?
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0
I just restarted and it doesn't disappear
crwdns2934271:0crwdnd2934271:0 Jean Berchmans Niyitegeka crwdne2934271:0