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Released October 24, 2011 / 2.2, 2.4, or 2.5 GHz Quad-core Intel Core i7 Processor

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keyboard and track not responsive after replacing the upper case

after replacing the upper case when i boot up my macbook pro the keyboard and trackpad don't work. if i plug in a had keyboard i get a message telling my internal keys and pad don't work. if nothing is plugged in i get no message. it just won't work. PLEASE HELP!

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why was the upper case replaced?

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I suspect there is more to this issue than just replacing the top case. Help us help you... give more detail.

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Thanks for the input. I wound up just tearing it all apart, and rebuilding it. Everything worked fine at that point. I guess it was just a loose clip or ribbon.

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Perhaps you have a faulty replacement upper case, OR you damaged the ribbon cable connector on the logic board when you removed the ribbon cable. Using a USB keyboard & mouse (unless they are of a very off market brand) should bring up a dialogue asking you to press shift keys so that it can be properly identified by the system software.

If this Answer is helpful please remember to return and mark it Accepted.

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