Login screen is frozen

Question

MacBook Pro 13" Retina Display Early 2015

The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Nate J @natej11859

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crwdns2931729:0crwdne2931729:0: Kul 3, 2024

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Login screen is frozen

MacBook Pro starts up to login screen, but cursor frozen , top left of screen and unable to type in password.

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crwdns2944067:02crwdne2944067:0:

Is the clock updating? If so, you could try plugging in a USB keyboard and mouse to see if that works. This would indicate an issue with the keyboard/trackpad.

crwdns2934271:0Kul 3, 2024crwdnd2934271:0 Chris Green crwdne2934271:0

try external screen with internal screen disconnected. i had this once caused by screen. not sure if that was camera or LCD itself, customer only wanted data.

crwdns2934271:0Kul 4, 2024crwdnd2934271:0 RipperDoc crwdne2934271:0

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Is the clock updating? If so, you could try plugging in a USB keyboard and mouse to see if that works. This would indicate an issue with the keyboard/trackpad. — Chris Green
try external screen with internal screen disconnected. i had this once caused by screen. not sure if that was camera or LCD itself, customer only wanted data. — RipperDoc

MacBook Pro 13" Retina Display Early 2015

Login screen is frozen

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