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An Android smartphone announced by Vivo in June 2016.

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Why my phone is not charging

phone is not charging

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@rence662 you are really not giving us lots of information here :-)

First you want to check your power supply. Make sure it has the proper voltages. Check to make sure connectors are not bend etc. After that, check the phones charging port. Clean it of any debris etc, use a few puffs of air to clean it out. Check for any corrosion, debris etc. that prevents it from working. If none of this works, get an ammeter and see if your phone draws any amperage from the charger. After that, you need to check and see if your circuit board gets power. For that of course, you need to open it up.

Since iFixit does not yet have a guide for this, use something like this video to work on it. Once you have opened it up, you will see that your phone has a sub board to where the usb charger is connected. This board is a common failure point. Consider replacing it since schematics are not available for it to be fixed. Also, check the flex cable from the sub board to the main board. Check for tears and corrosion. Replace that if needed. Next replace the battery, no matter what. After all that, reassemble your phone and see if it now charges. If it still does not, you most likely have a main board issue which will require the schematic and component layout diagram to fix that.

Any question or any issues you need more info on, post some pictures with your question. That way we can see what you see and hopefully help you further. Adding images to an existing question

While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has the same problem as you do. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

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rence crwdns2934231:0crwdne2934231:0
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