Not getting 48V on the output side

I'm trying to get the NW-100 to run a dynamic mike and after getting everything connected, there is no sound coming out of the speaker. I've tested the input and output pins on the NW-100, and am getting 48V on the input side, but nothing on the output side. Do I need to send this back or do more testing?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

Hi @matthewculver,

Just verifying that you are testing between pins 2 and 3 on the output XLR socket?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0