1 Wifi and Bluetooth suddenly disconnects
I have a quite annoying problem with this wonderful phone. From time to time my phone just randomly disconnects from wifi. After 5-10 seconds it reconnects, but it's not how it should work. Also I listen music using wireless earbuds sometimes and yet again, phone just disconnects from them in the middle of a song. After that, it also reconnects. But there is no specific interval, in which phone regularly disconnects from Wifi and Bluetooth.
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
0
Hi @sauliens56561
Not sure about the Bluetooth problem but when using WiFi try disabling the WiFi Assistant and check if that resolves the WiFi problem.
Go to WiFi settings → additional settings → wifi assistant
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hi @jayeff . thank you for your response. I took a look on the Wifi assistant and it was set to of.
crwdns2934271:0crwdnd2934271:0 Sauliens crwdne2934271:0
@sauliens56561
The user guide isn't explicit as to what other settings are available in WiFi additional settings but if there's a WiFi optimization setting try disabling that.
Also check that the phone's firmware has been updated to the latest version just in case it is a bug that has been corrected with an update
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Sadly though, there ar no more additional settings regarding the Wifi optimisation. There are couple of saved Wifi connection history settings. And for the firmware... My phone is updated to the latest available version, but I can't get the newer one, because my phone ,,doesn't support" it anymore.
crwdns2934271:0crwdnd2934271:0 Sauliens crwdne2934271:0
@sauliens56561
Not sure if it will work but try using the phone in safe mode just to eliminate the possibility that a 3rd party app i.e. one you downloaded and installed, is causing the problem.
This may not work as it might depend on which apps you use when this happens and also I'm not sure if WiFi or BT even work in safe mode in your phone. It does it other makes of phone but I don't know about Xiamio phones
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0