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Why is my Samsung A51 died?

Without any touch it's died! what's it's problem? please help me!

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Hi @bilalmoham94334,

Have you got two phones that have the same problem, i.e. a Galaxy A51 and a Galaxy A10s?

If so do either of them show that the battery is charging when you connect a known working, compatible charger/charger cable to the phone?

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