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Repair information for the Asus TUF Gaming laptop series.

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There are black lines in the screen

In my laptop screen there are horizontal black thin lines. It is not a software problem.My laptop model is Asus tuf gaming f15 fx577zm.

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Hi @fiyas,

What is the model number of the laptop?

Connect an external monitor (TV?) to the laptop and make sure that the display on it from the laptop is OK.

If it is OK, then it could be a faulty video cable/video cable connection between laptop's motherboard and LCD screen but more likely it is a faulty LCD screen.

Has the laptop been dropped or gotten wet at all?

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I have connected to a external monitor it seems fine. I have used it non stop for a day, will that be the problem

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It's a fx577zm 2022 model,it's been over 6 months after the purchase

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Hi @fiyas

Using it continuously shouldn't have really affected if everything was OK.

But the fact that the problem is still there on the laptop screen but not on the external monitor points to a problem with the laptop screen.

Post an image of the screen in your "question" above so that the problem can be seen. Here's how to do this on ifixit Adding images to an existing question

Given that it is only 6 months old contact the Asus customer service section in your location regarding a manufacturer's warranty repair or replacement.

Do not open the laptop to try and find out what's wrong as this may void any warranty or guarantee on the laptop

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Fiyas crwdns2934231:0crwdne2934231:0
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