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Released September 20, Apple's largest and most expensive 2019 smartphone features a 6.5" OLED display, a triple-lens camera system, and greatly improved battery life. Successor to the iPhone XS Max.

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Battery only charges to 59% after battery replacement.

Replaced battery on iphone 11 pro max for a customer, called today and said it will not charge past 59%, possibly one of the connectors is not connected or bad battery?

Thanks

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You just answerd your own question. I ithink it is a bad battery or you knocked a small component of the logic board around the battery connector.

Sorry for my bad English

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Have they tried calibrating their battery? Oftentimes, after battery replacements, battery percentages can be misleading if the battery hasn't been calibrated.

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