Mic and ear speaker not working

Question

Samsung Galaxy M13

crwdns2934065:0crwdne2934065:0: 1

crwdns2933897:0crwdne2933897:0

My phone microphone and ear speaker don't work i checked everything so what can I do please?

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2944067:02crwdne2944067:0:

Since we don't know what "....i checked everything...." includes, more information from you is required to give a reasonable answer.

Has the phone been dropped or gotten wet at all?

Have you tested the phone in safe mode and checked?

Does the phone work OK on a call when using it in loudspeaker mode?

Can you hear and be heard OK on a call when using earphones with a microphone attachment plugged into the headphone jack?

crwdns2934271:0Nhl 23, 2023crwdnd2934271:0 jayeff crwdne2934271:0

my samsung speaker faced trublshoting, it push the earphon ,unplug itself from the speaker

crwdns2934271:0Huk 23, 2023crwdnd2934271:0 hassan mohammed crwdne2934271:0

Hi @mohammedab92301,

Since we don't know what "....i checked everything...." includes, more information from you is required to give a reasonable answer.

Has the phone been dropped or gotten wet at all?

Have you tested the phone in safe mode and checked?

Does the phone work OK on a call when using it in loudspeaker mode?

Can you hear and be heard OK on a call when using earphones with a microphone attachment plugged into the headphone jack? — jayeff
my samsung speaker faced trublshoting, it push the earphon ,unplug itself from the speaker — hassan mohammed

Sebastian @sebastiang83757 crwdns2934065:0crwdne2934065:0: 1 · Answer 1 · 2025-04-01T09:43:30-07:00

crwdns2934065:0crwdne2934065:0: 1

crwdns2933897:0crwdne2933897:0

You need to replace the speaker at the top of the screen.

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