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My battery only works when plugged in

When I plug the charger then laptop works but when it not plugged in it shuts down.

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crwdns2942205:01crwdne2942205:0:

Hi @sudarshanp62452,

Please confirm the full model number of the laptop as seen on the product information label on the bottom of the laptop.

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Well I will suggest you to replace your batter with the new one. It the best solution to the issue which your facing

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Sudarshan Poudel crwdns2934231:0crwdne2934231:0
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