crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2918746:0crwdne2918746:0

Oral-B Vitality Rechargeable Toothbrush by Proctor & Gamble with a 2-minute timer. Model number D12513. Handle Type: 3709

crwdns2934591:03crwdne2934591:0 crwdns2934593:0crwdne2934593:0 | crwdns2947278:02crwdne2947278:0 crwdns2947270:0crwdne2947270:0

crwdns2933897:0crwdne2933897:0

The motor is spinning but the head doesn't move

Hi,

I noticed this tiny lead screw had probably fallen from its place:

Block Image

Any idea how this mechanism works and how to disassemble/fix the head, it's still new.

Edit: actually it's not a lead screw, it's a pin with a spring, I tried pushing it up but it's not.

Thanks.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934221:0crwdne2934221:0
crwdns2931211:0crwdne2931211:0 crwdns2931215:0crwdne2931215:0 crwdns2934225:0crwdne2934225:0

crwdns2933897:0crwdne2933897:0

Those heads are replaceable items. Just buy more heads.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0

crwdns2947414:01crwdne2947414:0:

I know that, I already replaced it many time when the bristles worn out, this one is still new so I'd rather fix it, they're $6/unit not so cheap.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933897:0crwdne2933897:0

Hello! I have the same problem. Was it fixed? Or did you buy another head?

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0

crwdns2947414:01crwdne2947414:0:

Hi, unfortunately not, I replaced the head, I couldn't figure out how to disassemble it.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Jenjen crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 6

crwdns2936753:030crwdne2936753:0 35

crwdns2942667:0crwdne2942667:0 501