My Phone imei number 0

So we bought the phone new, its sim wasn't working, so I factory reset it, before the reset the imei number was there, now it isn't, and I can't get any updates... What do I do

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

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crwdns2889612:0crwdne2889612:0 0

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IMEI of the phone or the SIM card is 0

try *#06# in phones keypad for display

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Imei is 0, when I try *#06# the whole imeo number is 0000000 for both sim and sim 2, when I put a sim in it recognized the Internet provide but showed unknown number, but when I tried to make calls it showed mobile network not available, the sim works in other phone.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

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