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Why no one can call me

When someone try to call me appear "call ended" and I don't receive anything.

Please if you know the solve please tell me. Thanks

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crwdns2947414:01crwdne2947414:0:

Hi @juvannyjoseph,

Can you call out from the phone OK?

How many signal bars are showing on the home screen - maximum is 4 - strength of network signal?

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