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HP monitor no input signal?

I have just gotten used HP e223 monitor. Since it is supposed to be better and bigger than my current one that I use dor my desktop pc I have tried to set it up. What happens is when I turn on my pc first 5-10 seconds everything is normal but then just agter first screen (the one that has pc name and tells u how to enter BIOS) it goes black and says no input found. I have tried both hdmi and dp but same problem occurs on both. Any idea why this is happening?

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HP computer Off and on

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Hi @tuadru55

Can you see the monitor's menu screens OK?

If so it sounds like a problem with the signal processing section on the mainboard.

Was it described as fully working if you purchased it or was it donated to you?

If purchased as fully working, contact the seller and ask for a refund.

If it was given to you and if the mainboard number is 715G8912-M01-000-0H5T (printed on the board) search online using the number only for suppliers (examples only) that suit you best. Given the prices shown it is still the quickest/easiest way to solve the problem and especially worthwhile if the display is still good.

If the mainboard number is different, search online using the number of your board. This is to ensure that it is compatible with the rest of the monitor's hardware

Here are the disassembly instructions that may help.

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I have been donated it, didnt pay for it. As for menus I see them but there are green lines on the bottom of the screen when I open the menu. Navigating menu via buttons is doable but need to press them a bit harder than I would assume is normal. So only option left is installing new motherboard in the monitor?

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@tuadru55

Unless you can find a schematic of the motherboard (I couldn't), it will be very difficult to find the problem on the mainboard.

Of course it may be obvious if you look at the board, e.g. burnt out component or an IC with a crack in it etc.

May also be two problems if you need to press the buttons harder than normal. it may be dirty button contacts for example or it could be that by pressing harder, you're actually pressing longer and giving the mainboard time to recognize the signal.

If the monitor hasn't been used for a while, the contacts may have oxidized for example depending on how and where it was stored. Who knows.

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@jayeff I am willing to purchase new mainboard and replace it myself since Ive gotten the monitor for free, but before doing that I want to be 100% sure it will work properly when I replace it. Any suggestions you have on what else can I chrck before proceeding to replace mainboard or are we 100% sure its a mainboard issue? My old monitor works normally connected to gpu, I have tried different cable ports on monitor snd same situation is on both so I would assume it can only be mainboard issue? Ill open the monitor when I come home fromwork and check it out. Seeing prices for new mainboard its around 30-40€?

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@tuadru55

I admit that it is a gamble, but looking at the disassembly guide there are only two boards in the monitor.

The monitor powers up OK and the screen turns on admittedly with green lines when viewing the menus, so the display seems to be mostly OK as does the power board.

I'm assuming that there's no green lines when just the no signal message, so at this stage when it happens when viewing the menus that it could be the mainboard or worst case the display itself, which can't be fixed.

Since the menu screens and the no signal message are visible but there's no video from an external input this proves that the mainboard is working or a part of it anyway i.e. between the board and the screen as the menus and the message come from the firmware stored on the mainboard.

As I said in my answer it is the input signal processing section that is not working i.e. the bit that effectively translates the digital signals from the computer into a video signal to the display.

Without a schematic it is difficult. If you get a board and it works you're in front

Navigating the menus might still be difficult but that's perhaps another problem. How often would you need to use them anyway, once it is setup to your satisfaction?

Your decision.

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I have disassambled the monitor and found mainboard serial number and found it on ebay, but I think price is too much (40$ part plus 30$ shipping) which is 25% of price of new monitor. I guess lll just get rid of it

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Well following might be helpful for you: https://h30434.www3.hp.com/t5/Desktop-Vi...

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Cannot open link they posted there for solutions, my screen goes black with thst message immidiatelly after start up screen for entering bios is shown.

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